Respondus
from the Center for Teaching and Learning

Respondus LockDown Browser

Respondus LockDown Browser prevents students from printing, copying, going to different URLs or accessing other applications during an online exam. It’s ideal for use in testing centers and proctored environments.

Respondus LockDown Browser should only be used for taking Canvas exams or graded quizzes. It should not be used in other areas of Canvas. Licenses are limited, so please let the CTL know if you are planning to use this in your course.

Troubleshooting Tips

  • LockDown Browser stops responding after you enter Canvas, but before you start the quiz or exam.
    Some security pop-up windows may appear behind the LockDown Browser window. These pop-ups require you to click "OK" before taking you to the next Canvas page. Because LockDown Browser will not let you move or resize the window, you cannot get to the pop-up resulting in the browser to stop responding. Thus, the LockDown Browser may display a blank page. Since you have not started the assessment, close the LockDown Browser and click "OK" in the pop-up. Immediately start LockDown Browser and start your quiz or exam. 
  • LockDown Browser stops responding while taking a quiz or exam.
    If your computer has multiple Java installations, or you lose your Internet connection while taking an assessment, the LockDown Browser may stop working. If this happens, restart your computer by powering off the computer, wait a minute, and then turn it on again. Start the LockDown Browser and then immediately exit to reset the Start button options (Windows) or to get the toolbar to reappear (Mac). Start the LockDown Browser again. If the time has not elapsed for your assessment, login to Canvas again and continue taking your assessment. If the time for your assessment has expired, please contact your instructor and explain the situation.

Installation instructions

For Windows computers

  1. Confirm that you are running Windows 7, 8, or 10 on your computer. 
  2. Download the Respondus LockDown Browser software for Windows. Save the file to your computer's desktop or My Documents.
  3. Double-click the installation program called "LockDownSFX.exe" where you saved the file from step 2 and follow the onscreen instructions.
  4. Start Respondus LockDown Browser by clicking the shortcut on the desktop.

For Macintosh computers

  1. Be sure that you are using OSX 10.5 or higher with 512K RAM as a minimum, and have Safari installed on your computer. 
  2. Download the Respondus LockDown Browser software for Macintosh. (http://www.respondus.com/lockdown/information.pl?ID=387943543).
  3. Click the Install button to begin the installation, and follow the onscreen instructions to complete the installation.
  4. Start Respondus LockDown Browser by clicking "Applications" and selecting "LockDown Browser."

For iPads

Further resources for Respondus LockDown Browser can be found here: https://web.respondus.com/he/lockdownbrowser/resources/​​

Respondus Monitor

Respondus Monitor enhances LockDown Browser by using a student’s webcam to record the assessment session. This enables online exams to be taken in non-proctored environments and deters students from accessing other resources during an exam (such as a phone, a second computer, etc.). It also ensures the right student is taking the exam, and that the student isn’t getting help from others

Further resources for Respondus Monitor can be found here: https://web.respondus.com/he/monitor/resources/

Respondus 4.0

Respondus 4.0 is a powerful tool for creating and managing exams that can be printed to paper or published directly to Canvas. Exams can be created offline using a familiar Windows environment, and imported into Canvas.

Respondus 4.0 is available for any faculty or staff member to use on their own computer. Please contact the CTL for instructions.

Further resources for Respondus 4.0 can be found here: https://web.respondus.com/he/respondus/resources/

Questions? 

If you have questions or problems using Respondus LockDown Browser, Respondus Monitor, or Respondus 4.0, contact the Center for Teaching and Learning at ctl@marian.edu

Can't Find What You're Looking For?

Search for it.