Getting Started with Webex

What do you need to get started with hosting or participating in a virtual meeting in Webex?  Make sure you have the following.

Download the Desktop Application

Get the desktop application and download it to your computer.  This application is much more stable than the web-browser version of Webex.  Having this will ensure you encounter less issues when using Webex.  Go here and download the Webex Meeting application: webex.com/downloads.html

Audio

Hosts will need to have audio so participants can hear you.  Participants may not need audio depending on the goals of the session. Communication can occur via the chat feature in Webex. Consider the following with audio.

• Headset - If you have a headset or earbuds with a built-in mic, that is going to be ideal.  Typically a headset has a built-in microphone which may be better quality than your default microphone, but it will also help eliminate feedback that can sometimes occur when listening using speakers.
• Microphone and Speakers - If you do not have a headset, a microphone and speakers will be fine. If you do not have a built-in microphone on your device, you will need to obtain a microphone if you need to speak during the session.  
• Call in with Phone - If the above options aren't ideal for your situation, you can also call in using your phone. Find the call-in instructions by going here.

Video

Webcam video is when you want to share video of yourself while you talk. While webcam video is not necessary in order to have a virtual meeting, hosts and participants may need to share their webcam video depending on the goals of the session. Be intentional with the use of webcam video, as it takes up a lot of bandwidth and can create lag-time.

• Webcam Video - If possible, use the default video on your device.  If you do not have a built-in webcam, you will need to obtain one if this is necessary for your session.
• Screen-Sharing - You will still be able to share your screen, applications, and files without a webcam video. Tutorials on how to do this are on the Webex Tutorials page

Ethernet Vs. WiFi

If possible, try to use a desktop plugged into the Ethernet cable rather than a laptop using WiFi. Even if you have a solid WiFi signal, this is often not as stable as a device plugged into the cable that connects you to the internet.  If you find that the virtual meetings you host or participate in have a lot of lag, video is slow, or audio is garbled, connection speed may be the problem.  If it's not possible to use an Ethernet cable, make sure you have a very strong WiFi signal.