Here's the basic gist of how to get going with Webex and side-step potential issues. If you've accessed Webex another way and have encountered issues, try these steps instead.
Need more? Use the information below for more detailed support and/or trouble-shooting.
Need help? If you encounter issues and need help, contact help.webex.com/contact. They are available 24/7.
Access all your Webex Meetings from Canvas. Once in your Canvas Course, you should see the following screen:
If, after you selected the Join button, you see the screen below, the creator of your meeting (typically your professor) has not joined and activated the meeting yet. Even though the bar is loading, you will not be able to enter the meeting. You will need to close the tab and try to join the meeting again in a couple of minutes.
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